Success in our line of work starts with unrivaled communication. Our customers receive weekly status update emails during projects or other busy times, monthly calls from members of senior management to confirm that we are meeting or exceeding their expectations, and support from our dedicated team of career IT professionals (see our team section).
Macro Connect is unique in its approach to IT -- we divide our support model into four blocks: support, centralized services, Net Admin, and vCIO. You won't find the latter two proactive support services with the other guys, and we see this as our superpower.
The Net Admin team audits your environment, then feeds this information to the vCIO, who then helps your leadership team prioritize projects that optimize the performance of your IT environment. This relationship creates an improvement cycle that shrinks the costs of reactive support for both organizations, which is a win for everyone involved.
If you don't believe us, get in touch. We'll show you what breakthrough technology performance can look like in your industry.