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IT Support Services

Success in our line of work starts with unrivaled communication. Our customers receive weekly status update emails during projects or other busy times, monthly calls from members of senior management to confirm that we are meeting or exceeding their expectations, and support from our dedicated team of career IT professionals (see our team section).

Macro Connect is unique in its approach to IT -- we divide our support model into four blocks: support, centralized services, Net Admin, and vCIO. You won't find the latter two proactive support services with the other guys, and we see this as our superpower.



The Net Admin team audits your environment, then feeds this information to the vCIO, who then helps your leadership team prioritize projects that optimize the performance of your IT environment.  This relationship creates an improvement cycle that shrinks the costs of reactive support for both organizations, which is a win for everyone involved.

If you don't believe us, get in touch. We'll show you what breakthrough technology performance can look like in your industry. 


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Inspiring & Empowering Student Learning Through Entrepreneurship

To date, Real World Scholars has helped launch student-run EdCorps businesses in more than 200 classrooms in 33 states. They provide educators and students with a wide range of supports, from mentorship to digital resources, from technology to startup funding, and beyond. Read on to learn more and bring this resource to your classrooms!

“Digital communication is vital to how we operate as an organization and ultimately the outcomes that we can deliver to the community partners that we serve. Macro Connect relieves the stress of worrying about technology so that our team can focus on our mission and our goals.”

Deirdre Greene-Groves, Executive Director of Challenge Detroit

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Why Macro Connect?

Our mission is to help your organization achieve breakthrough performance through technology. Learn more about our work.

Industry insights blog

Continuous learning is at the core of our mission. Learn alongside our team of technologists and educators by subscribing to our blog.

How Can We Help?

With over 100 years of combined technology experience, we innovate around industry specific problems and opportunities. Meet our team.